Privacy Policy

Privacy Policy

Last Updated: 14 October 2026

1. Introduction

Welcome to TextPixAI.

TextPixAI (“TextPixAI”, “we”, “us” or “our”) operates https://textpixai.com and provides artificial intelligence tools and digital services, including text generation, writing assistance, image generation, text to speech, speech to text, transcription, content enhancement and related services, where available.

TextPixAI is registered with the Corporate Affairs Commission (CAC) of Nigeria under registration number D8C5-6411-ABD7-82051 and is based in the Federal Capital Territory (FCT), Abuja, Nigeria.

We respect your privacy and are committed to protecting personal information. This Privacy Policy explains what information we collect, how we use it, when we share it, how we protect it and the rights available to you under applicable data protection laws.

Where applicable law requires consent for a particular processing activity, we will obtain that consent separately.

2. Scope of This Privacy Policy

This Privacy Policy applies to information collected through:

  • The TextPixAI website.

  • User accounts and registration.

  • Our AI tools and services.

  • Customer support communications.

  • Payment and subscription activities.

  • Other interactions between you and TextPixAI.

This policy does not apply to third party websites, applications or services that operate under their own privacy policies.

3. Information We Collect

The information we collect depends on how you use TextPixAI.

3.1 Account Information

When you create an account, we may collect your full name, email address, username, authentication information, account preferences, subscription information and other information you voluntarily provide.

We apply appropriate security measures to protect account information, including securely storing passwords rather than displaying them in plain text.

3.2 User Content and AI Inputs

When you use our services, you may submit text, written instructions, prompts, documents, images, audio recordings, video files where supported, and other content for processing or generation.

We process this information to provide the services you request. Where necessary, information may be transmitted to third party technology providers that support our services.

Please do not submit confidential or sensitive information, or another person's personal information, unless you have the necessary authority and permission.

3.3 Payment Information

Payments for subscriptions and other paid services are processed by Flutterwave.

Flutterwave handles your card or other payment credentials through its payment systems. TextPixAI does not receive or store your full card details.

We may receive limited transaction information, including payment references, payment status, amounts, currency, subscription details and payment method type.

Read the Flutterwave Privacy Policy for more information.

3.4 Technical and Usage Information

We may automatically collect technical and usage information, including:

  • IP address.

  • Browser type and operating system.

  • Device type.

  • Approximate location derived from technical information, where permitted.

  • Pages visited and features used.

  • Date and time of access.

  • Referring websites.

  • Error reports and diagnostic information.

  • Service usage and consumption information.

We use this information to operate our website, improve our services, understand usage patterns, maintain security and diagnose technical problems.

3.5 Cookies and Similar Technologies

TextPixAI uses cookies, local storage and similar technologies to support website functionality, remember preferences, maintain security, measure website performance and support advertising and analytics.

Cookies and similar technologies may be used by us and by third party providers, including advertising and analytics providers, where applicable.

Some cookies are necessary for the website to function. Other cookies, including certain analytics and advertising cookies, may require your consent under applicable law.

Where required, we will provide an appropriate consent mechanism and allow you to manage your choices. You can also manage or delete cookies through your browser settings, although disabling certain cookies may affect website functionality.

Visitors in the European Economic Area (EEA), the United Kingdom and Switzerland must be provided with the applicable disclosures and consent choices required by law and Google's policies. Where personalised Google advertising is served in these regions, the applicable Google certified consent management platform requirements must also be met.

4. How We Use Your Information

We may use the information we collect to:

  • Create and manage user accounts.

  • Provide and improve our services.

  • Process AI requests and generate requested outputs.

  • Process payments and manage subscriptions.

  • Respond to enquiries and support requests.

  • Send service announcements and permitted marketing communications.

  • Monitor usage and enforce service limits.

  • Detect fraud, abuse and security incidents.

  • Analyse website performance and visitor interactions.

  • Display and measure advertisements, where applicable.

  • Comply with legal obligations and enforce our terms and conditions.

5. Legal Bases for Processing

Where applicable law requires a legal basis for processing personal information, we rely on one or more of the following:

Contractual necessity: To provide requested services, manage accounts and process transactions.

Legitimate interests: To maintain security, prevent abuse, improve our services and understand website usage, where these interests do not override your rights.

Consent: For processing activities that require consent, including certain cookies, advertising technologies and marketing communications.

Legal obligations: To comply with applicable laws, regulations and lawful requests from competent authorities.

You may withdraw consent where applicable. Withdrawal does not affect processing lawfully carried out before consent was withdrawn.

6. AI Services and Third Party AI Providers

Some TextPixAI services rely on third party artificial intelligence providers.

When you use these features, your prompts, uploaded files and related inputs may be transmitted to those providers as necessary to generate the requested output.

These providers process information under their applicable terms, privacy policies and service arrangements. Their data handling practices may differ from ours.

Please avoid submitting confidential or sensitive information to AI tools unless you understand and accept the applicable data handling arrangements.

7. How We Share Information

We do not sell personal information for money. However, some advertising or analytics activities may qualify as sharing or targeted advertising under certain privacy laws.

We may share information in the following circumstances.

7.1 Service Providers

We may share relevant information with providers that help us operate TextPixAI, including hosting providers, payment processors, AI providers, analytics services, advertising partners, customer support services, push notification providers and security services.

These providers may process information as necessary to provide their services and under applicable contractual, privacy and legal requirements.

7.2 Legal Requirements

We may disclose information where required by applicable law, a valid legal process or a competent authority, or where reasonably necessary to protect the rights, property or safety of TextPixAI, our users or others.

7.3 Business Transactions

If TextPixAI is involved in a merger, acquisition, restructuring, financing or sale of all or part of its business, relevant information may be transferred as part of that transaction, subject to applicable legal protections.

8. Publicly Available Content

Some features may allow you to share content publicly or with other people.

Content you choose to make public may be viewed, copied or used by others. We cannot control how third parties use publicly shared information.

Please consider the privacy implications before publishing content containing personal information.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain accounts, process transactions, meet legal and accounting requirements, resolve disputes, prevent abuse and enforce our agreements.

Retention periods depend on the type of information, the purpose for which it was collected and applicable legal requirements.

When information is no longer required, we take reasonable steps to delete or anonymise it, subject to legal obligations and technical limitations.

10. International Data Transfers

TextPixAI operates from Nigeria, but some of our service providers may process information in other countries.

Where personal information is transferred internationally, we take reasonable steps to ensure that the transfer complies with applicable data protection laws and that appropriate safeguards are in place where required.

11. Data Security

We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, disclosure or alteration. These measures may include HTTPS encryption and access controls.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You are responsible for keeping your account credentials confidential and notifying us if you suspect unauthorised access to your account.

12. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of personal information, subject to legal exceptions.

  • Request restriction of certain processing activities.

  • Object to certain processing activities, including direct marketing.

  • Request data portability where applicable.

  • Withdraw consent where processing is based on consent.

  • Lodge a complaint with the relevant data protection authority.

To exercise these rights, contact us using the details in Section 24. We may need to verify your identity before processing your request.

13. Marketing Communications

Where permitted by law, we may send information about our services, updates, offers and other relevant communications.

You may unsubscribe from marketing emails using the unsubscribe link provided or by contacting us.

You may also disable browser push notifications through your browser or device settings.

We may continue to send necessary service announcements, security notices and transactional messages.

14. Children's Privacy

TextPixAI is not directed to children under the age of 13, or under 16 where applicable law establishes that higher age threshold.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe a child has provided personal information to us inappropriately, please contact us so that we can investigate and take appropriate action.

15. Third Party Websites

Our website may contain links to third party websites or services.

We do not control those websites and are not responsible for their content, security or privacy practices. Visiting a third party website is subject to that provider's own terms and privacy policy.

We encourage you to review the relevant policies before sharing personal information with third parties.

16. Advertising and Analytics

16.1 Google AdSense and Advertising Cookies

TextPixAI may use Google AdSense to display advertisements on the website.

Google and other third party vendors may use cookies, web beacons, IP addresses and similar identifiers to collect or receive information from your browser or device when advertisements are served on our website.

These technologies may be used to serve advertisements, measure advertising performance, limit repeated advertisements, detect invalid traffic and support advertising personalisation where permitted by applicable law and your consent choices.

Google's use of advertising cookies may enable Google and its partners to serve advertisements based on your previous visits to this website or other websites on the Internet.

You can manage your personalised advertising preferences through Google Ads Settings.

You can learn more about Google's use of information through the following resources:

The availability of personalised advertising and the use of advertising technologies depend on applicable law, consent choices and advertising settings.

Where applicable law requires consent, we will use an appropriate consent mechanism before engaging in the relevant processing. Users can manage their choices through the privacy or cookie settings available on our website, where provided.

If we use additional third party advertising networks or vendors, we will update this policy as appropriate.

16.2 Google Analytics

We may use Google Analytics to measure website traffic, understand visitor interactions and evaluate the performance of our services.

Google Analytics may collect information about pages visited, device and browser characteristics, referral sources and interactions with website features.

For more information, read the Google Privacy Policy. You may also use the Google Analytics Opt-out Browser Add-on, where supported.

16.3 Meta Pixel

We may use Meta Pixel to measure advertising effectiveness, understand visitor interactions and improve advertising campaigns.

Information collected through this technology may be processed by Meta in accordance with its privacy policy.

Read the Meta Privacy Policy.

16.4 Tawk.to Live Chat

We may use Tawk.to to provide live chat support and respond to user enquiries.

Information submitted through the live chat feature may be processed by Tawk.to to provide the service.

Read the Tawk.to Privacy Policy.

16.5 OneSignal Push Notifications

We may use OneSignal to deliver browser push notifications to users who choose to subscribe to them.

You can manage notification permissions through your browser or device settings.

Read the OneSignal Privacy Policy.

16.6 Google reCAPTCHA

We may use Google reCAPTCHA to protect forms and website features against spam, automated abuse and malicious activity.

Google reCAPTCHA may process technical information and other signals necessary to assess whether an interaction is legitimate.

Its use is subject to the Google Privacy Policy and Google Terms of Service.

17. California Privacy Rights

If you are a California resident, you may have rights under applicable California privacy laws, including rights to request access to, correction of or deletion of certain personal information.

Depending on the circumstances, you may also have the right to opt out of certain sales, sharing or targeted advertising activities and to exercise your privacy rights without unlawful discrimination.

To submit a request, contact us using the details in Section 24.

18. Nigerian Data Protection

TextPixAI is based in Nigeria and aims to handle personal information in accordance with the Nigeria Data Protection Act 2023 (NDPA) and applicable regulations and guidance issued by the Nigeria Data Protection Commission (NDPC).

Subject to applicable law, users in Nigeria may have rights relating to access, correction, deletion, objection and other aspects of personal information processing.

If you have concerns about our handling of personal information, please contact us so that we can investigate.

You may also contact the Nigeria Data Protection Commission.

19. European Privacy Rights

Where the General Data Protection Regulation (GDPR), the UK GDPR or other applicable European data protection laws apply, users may have additional rights and protections.

These may include rights of access, correction, deletion, restriction, objection, data portability and withdrawal of consent, subject to applicable legal conditions.

You may also have the right to lodge a complaint with the relevant supervisory authority.

20. Automated Processing and AI

TextPixAI uses artificial intelligence technologies to provide certain services and generate requested outputs.

AI generated content may be incomplete, inaccurate or unsuitable for a particular purpose. Users should review generated results before relying on them.

Unless expressly stated otherwise, we do not make decisions about users solely through automated processing that produce legal or similarly significant effects.

Where applicable law provides rights concerning automated decision making, those rights will be respected.

21. Your Responsibilities

When using TextPixAI, you are responsible for ensuring that information and content you submit are lawful and that you have the necessary rights or permissions to provide them.

Do not submit information that you are legally prohibited from sharing or that you do not have permission to disclose.

Please exercise appropriate care when using AI generated content, particularly where accuracy, confidentiality or professional judgement is important.

22. Data Breaches

If we become aware of a security incident involving personal information, we will take reasonable steps to assess, investigate, contain and address the incident.

Where notification to affected individuals or regulatory authorities is required by applicable law, we will provide the necessary notifications within the applicable time limits.

23. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technologies, information handling practices, legal requirements or business operations.

When material changes are made, we will update the date shown at the beginning of this policy and provide additional notice where required.

We encourage users to review this page periodically.

24. Contact Us

If you have questions, concerns, requests or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

Business: TextPixAI

Location: Federal Capital Territory (FCT), Abuja, Nigeria

CAC Registration Number: D8C5-6411-ABD7-82051

Email: admin@textpixai.com

Website: https://textpixai.com

When submitting a privacy request, please provide sufficient information for us to understand and process your request. We may ask you to verify your identity before disclosing or changing personal information.

25. Privacy Commitment

We are committed to providing clear information about how personal information is collected, used, disclosed and protected through TextPixAI.

This Privacy Policy describes our general information handling practices. Your specific rights and protections depend on your location and the laws applicable to your circumstances.

For privacy enquiries, contact admin@textpixai.com.